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COOKIE POLICY

Last Updated: March 4, 2026

1. Introduction

OTIWAY SRL ("OTIWAY," "we," "us," "our," or the "Company") uses cookies and similar technologies on its website, applications, platforms, and other digital services (collectively, the "Services").

This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, the options available to users, and how cookies relate to the protection of personal data.

This Policy complements our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

Cookies are small text files that a website stores on a user's device when the user visits a webpage.

Cookies allow websites to remember information about a user's browsing activity in order to facilitate future visits, improve the user experience, optimize website performance, and provide certain functionalities.

In addition to cookies, we may use similar technologies such as:

  • Tracking pixels

  • Web beacons

  • Tracking tags

  • Browser local storage

  • Device identifiers

  • Equivalent technologies

For purposes of this Policy, all such technologies are collectively referred to as "cookies."

3. Why Do We Use Cookies?

We use cookies to:

  • Ensure the proper functioning of our Services.

  • Improve the browsing experience.

  • Remember preferences and settings.

  • Analyze the use of our Services.

  • Measure the performance of our platforms.

  • Enhance security.

  • Detect fraudulent activities.

  • Manage user sessions.

  • Personalize content and functionalities.

  • Comply with legal and regulatory obligations.

4. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the operation of our Services.

They enable us to:

  • Log users into their accounts.

  • Maintain active sessions.

  • Manage security settings.

  • Prevent fraudulent activities.

  • Remember consent preferences.

Disabling these cookies may affect the functionality of the website.

B. Functionality Cookies

These cookies allow us to remember information about user preferences.

Examples include:

  • Selected language.

  • Regional settings.

  • Accessibility preferences.

  • Customized website options.

These cookies improve the user experience but are not strictly necessary.

C. Analytics and Performance Cookies

These cookies help us understand how users interact with our Services.

They may collect information such as:

  • Pages visited.

  • Time spent on the website.

  • Navigation patterns.

  • Device type.

  • Browser type.

  • Technical website performance.

Such information is generally used in aggregated and statistical form.

D. Advertising and Marketing Cookies

Where applicable, these cookies may be used to:

  • Display relevant promotional content.

  • Measure the effectiveness of advertising campaigns.

  • Limit the repetition of advertisements.

  • Personalize marketing communications.

Where required by applicable law, these cookies will only be used after obtaining the user's consent.

E. Social Media Cookies

Certain features may be integrated with third-party social media platforms.

These platforms may place cookies to:

  • Share content.

  • Analyze interactions.

  • Facilitate authentication.

  • Personalize user experiences.

The use of such cookies is subject to the privacy policies of the respective providers.

5. First-Party and Third-Party Cookies

First-Party Cookies

These cookies are placed directly by OTIWAY for the operation and administration of the Services.

Third-Party Cookies

These cookies are placed by external providers that deliver services related to:

  • Web analytics.

  • Technological infrastructure.

  • Security.

  • Advertising.

  • Payment processing.

  • Customer support.

  • Business tools.

OTIWAY does not control the privacy policies of such third parties.

6. Consent for the Use of Cookies

Where required by applicable law, we will request the user's prior consent before placing non-essential cookies.

Users may:

  • Accept all cookies.

  • Reject non-essential cookies.

  • Configure their cookie preferences.

  • Withdraw consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

7. Cookie Management

Users may manage cookies through:

Website Tools

Where available, users may modify their preferences through our cookie preference center.

Browser Settings

Most browsers allow users to:

  • Block cookies.

  • Delete existing cookies.

  • Restrict certain categories of cookies.

  • Configure cookie notifications.

Disabling certain cookies may affect the functionality of our Services.

8. Data Retention

Cookies may remain active for different periods.

Session Cookies

These are automatically deleted when the browser is closed.

Persistent Cookies

These remain stored until:

  • Their expiration date is reached.

  • They are deleted by the user.

  • They are deleted by the browser.

Retention periods may vary depending on the purpose of each cookie.

9. Protection of Personal Data

Where cookies collect information that may be considered personal data, such information will be processed in accordance with our Privacy Policy and applicable laws.

OTIWAY implements reasonable measures to protect information collected through cookies against:

  • Unauthorized access.

  • Alteration.

  • Disclosure.

  • Loss.

  • Misuse.

10. International Users

Although OTIWAY SRL is incorporated in the Dominican Republic, our Services may be used by individuals located anywhere in the world.

Where applicable, we seek to respect rights recognized under various international privacy regulations, including:

  • Dominican Republic Law No. 172-13 on the Protection of Personal Data.

  • European Union General Data Protection Regulation (GDPR).

  • United Kingdom GDPR (UK GDPR).

  • California Consumer Privacy Act (CCPA).

  • California Privacy Rights Act (CPRA).

  • Other applicable privacy and data protection laws.

Nothing in this Policy shall limit any mandatory rights granted to users under applicable law.

11. Changes to This Policy

OTIWAY may update this Cookie Policy to reflect legal, regulatory, technological, or business changes.

Any modifications will be published on this page together with the corresponding update date.

Continued use of our Services after the publication of changes constitutes acceptance of the updated version of this Policy.

12. Governing Law

This Cookie Policy shall be governed by and construed in accordance with the laws of the Dominican Republic, including Law No. 172-13 on the Protection of Personal Data.

Nothing in this Policy shall limit any mandatory rights that users may have under the laws of their country, state, or region where such laws apply.